Autel Maxidas DS708 FAQ

Q: I tried to register DS708, but not successfully, I got error message “found no service or DNS error”, the WIFI indicator light keep flashing.



A: There are mainly two ways to register.
The first way: use computer to register on www.maxidas.com, (NOTE: Please use the System/Help > about function to find out the Product Serial No. and Register Password. )
The second way: register on the scan tool. Before register on the scan tool, use the internet cable to connect DS708 and the computer.
The first time you start the scan tool, it will pop up a message box to advise user to register your tool, showing as follow. This message will display 30 seconds each time you power the tool up until properly registered.



For more details on how to step-by-step register, click http://www.autelscanner.org/ and turn to page 19- entitled “2.4. Register the Tool”.

Q: Where to update Autel MaxiDAS® DS708?
A: Go to update at DS708 official website: http://www.maxidas.com/, you could download software, update online, retrieve information and get warranty service.

Q: Can I download and update German version in the Autel official website?
A: yes, you can. You are allowed to customize one specific language among these languages: English, Spanish, French, German, Australia and Russian, but not accessible to switch to the language what you want when you use DS708.

Q: What is update cost one year later?
A: when you want to update DS708 one year later since you ordered DS708, please contact Autel customer service for the update cost.

Q: I bought Autel DS708 from you last year and always work well. But today I get error when I open DS708, I can’t open any window.
A: Did you register as member of Autel? Can you update on the computer? If the DS708 are accessible to update on the computer, insert the SD card into your computer and format the SD card, and then run the DS708 Update again.
However, if you didn’t register, follow the next steps to register and update:
1). DS708 Register Wizard
Insert the SD card into your computer and run the DS708 Register Wizard. Follow the step2 to step4 in “B. Register on the scan tool” (turn to page 26 in the DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.
2). DS708 Update
Insert the SD card into your computer and run the DS708 Update. There is a Register option in the log-in window. When click on it, it will automatically link to DS708 Register Wizard. Follow the step2 to step4 in “B. Register on the scan tool” (turn to page 26 of DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.

Q: After register Autel DS708, I go to update and got error message reading “no connection with the server, please check network connections, what’s the reason?
A: Do you have DS708 connected to the internet? If the DS708 has been connected to the network, but can’t update, advice you update DS708 on computer. Please step-by-step follow the DS708 update instruction http://www.autelscanner.org/